Problem Soving (Advanced)

Bachelor of Engineering - BE

• Established MSP (sales medium) from inception, scaling operations to accommodate over 2000 customers per MSP.
• Revamped and implemented a streamlined customer migration flow for 400+ clients, resulting in an impressive reduction of human effort and time expenditure by approximately 80%.
• Orchestrated the integration with centralized customer management services, transitioning services to an API-driven, Event-Driven model, adeptly managing a clientele exceeding 50,000 customers.
• Proficient in architecting concurrent systems with scalable architecture utilizing Go Routines and micro-service design principles.
• Resolved high-priority customer escalations and served as an escalation engineer for two quarters, simultaneously contributing to feature development initiatives.
• Enhanced the stability of the code base by addressing over 100 bugs, runtime failures, rollback issues, and concurrency challenges inherent in Go routines.
• Implemented an alerts and events framework to effectiv

Software Engineer

• Revamped an advanced task orchestration framework to streamline asynchronous task execution, optimizing parent-child complexity through the implementation of a wait-group framework. Achieved a significant reduction in codebase by approximately 40%.
• Engineered reporting APIs to consolidate and deliver 50+ customer/product reports on MSP platform; increased data accessibility and decision-making process efficiency by enabling real-time insights.
• Developed a streamlined script for MSPs, facilitating the retrieval of all reports across multiple customers, effectively managing a workload exceeding 10,000 reports.
• Introduced an Events API to effortlessly manage the influx of over 25 million records generated daily, ensuring efficient processing and data handling.

Staff Software Engineer

Staff Software Engineer | Polyglot Developer | Backend Expert | 3+ years

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